A field guide for responsive relationships

PROS Trail Guide

PROS is the Proxima Responsive Operating System.

Every interaction helps build a stronger relationship.

A relational view of how Proxima moves from purpose to learning—responding faithfully to what people actually do and entrust to us.

PROS Trail Guide website

The approved Trail Guide design, reflowed for phone, tablet, laptop, and wide desktop.

One continuous journey

The PROS Operating Model

Purpose → Message → People → Delivery → Reaction → Next Action → Learn

The same hikers travel through the seven PROS stages from Purpose to Learn
The same travelers move through one continuous relationship journey.
  1. 1
    Purpose

    See the destination and clarify why the relationship journey matters.

  2. 2
    Message

    Shape what is worth communicating and why.

  3. 3
    People

    Recognize who this is for, while respecting their choices.

  4. 4
    Delivery

    Carry the right Message through the fitting channel and moment.

  5. 5
    Reaction

    Notice what people do, communicate, or cause to happen.

  6. 6
    Next Action

    Respond appropriately—help, guide, accompany, redirect, or allow space.

  7. 7
    Learn

    Reflect together and improve the next journey.

The Trail Guide face

See how each relationship journey works—and why it matters.

The Trail Guide is the executive and relational expression of approved PROS workflows. It makes the movement, judgment, handoffs, and learning visible. The Constitution and Playbooks remain authoritative.

Choose a trail

Seven developed trails

Relationships in motion

Developed trail

Storytelling

Stories help people see Proxima more clearly, understand what matters to us, and respond when something connects.

Follow this trail

Developed trail

Events

When someone chooses to participate in a Proxima Event, we help them participate well, carry forward what was useful, and respond faithfully to what they explicitly ask of us.

Follow this trail